Help

Support & Help Center

Everything you need to get VocoSafe AI working, and how to reach support if something goes wrong.

Contact support

If you encounter any issues, bugs, or have questions about a Pro purchase, use the official support form:

Replies usually arrive within 24 hours.

Frequently Asked Questions

How do I send technical information to support?

Open VocoSafe AI, go to the Support tab, click Copy Technical Info for Support at the bottom, then paste the text into the support form.

Which Macs are supported?

VocoSafe AI is built exclusively for Apple Silicon. You need an M1, M2, M3, M4, or M5 Mac running macOS 15 (Sequoia) or later.

The app won't type text into my active window

VocoSafe AI requires Accessibility permissions to simulate keyboard typing. Go to your Mac's System Settings → Privacy & Security → Accessibility, and ensure the toggle next to VocoSafe AI is turned ON.

Is there a free trial for Pro?

No, and there is no subscription either. Pro is a single one-time purchase on the Mac App Store: pay once for voice activation and offline AI grammar correction, and nothing renews or gets charged again. The free tier itself has no trial and no time limit, so there is a great deal to test before buying Pro at all.